Terms of Use

Please ensure that you read and agree to the terms of use, as completing any transaction requires explicit and unconditional acceptance of these terms.

INTELLECTUAL PROPERTY RIGHTS

This website is the official online store of www.areland-nuts.gr. All content on the website, including images, graphics, photos, designs, texts, provided services, and products, is the intellectual property of www.areland-nuts.gr and is protected by the relevant provisions of Greek law, European law, and international conventions. Any copying, analog/digital recording, mechanical reproduction, distribution, transmission, downloading, modification, resale, creation of derivative works, or misleading the public regarding the actual provider of the content on the website is prohibited. Reproduction, republication, uploading, announcement, dissemination, transmission, or any other use of the content by any means or medium for commercial or other purposes is allowed only with the prior written permission of www.areland-nuts.gr or any other legitimate holder of the aforementioned intellectual property rights.

Therefore, www.areland-nuts.gr grants its users a personal, non-transferable, and non-exclusive right and license to use the software’s object code on a single computer, provided that they do not copy, modify, create derivative works, sell, assign, lease, transfer rights on the software due to borrowing, or otherwise transfer any rights to the software.

USER RESPONSIBILITY

Users agree not to use the website www.areland-nuts.gr for:

  1. Sending, publishing, emailing, or transmitting by any other means any content that is illegal, harmful, threatening, offensive, annoying, defamatory, slanderous, obscene, libelous, invades the privacy of others, shows prejudice, or expresses racial, national, or other forms of discrimination.
  2. Causing harm to minors in any way.
  3. Sending, publishing, emailing, or transmitting by any other means any content for which you do not have the right to transmit under the law or contractual or managerial relationships (such as internal information, proprietary and confidential information obtained or disclosed as part of employment relationships or covered by non-disclosure agreements).
  4. Sending, publishing, emailing, or transmitting by any other means any content that violates any patent, trademark, trade secret, copyrights, or other proprietary rights of third parties.
  5. Sending, publishing, emailing, or transmitting by any other means any material that contains software viruses or any other codes, files, or programs designed to interrupt, damage, destroy, or equip the functioning of any software or computer hardware.
  6. Willfully or unintentionally violating applicable laws or provisions.
  7. Harassing third parties in any way.
  8. Collecting or storing personal data about other users.

ACCESS TO THIRD-PARTY WEBSITES

Users of the website www.areland-nuts.gr understand and agree that the company does not control the availability, content, privacy policies, quality, or completeness of the services of other websites that it may link to through “hyperlinks,” banners, or other means. Therefore, communication and business transactions between users and advertisers or merchants on the www.areland-nuts.gr website are strictly between the users and those merchants. Users of the website also acknowledge and agree that the e-store does not bear any responsibility, directly or indirectly, for any damage or loss that may occur or is assumed to occur from or in connection with the use or reliance on content, goods, and services available from or through such third-party sites.

LIMITATION OF LIABILITY

Users acknowledge and expressly agree that, to the extent permitted by applicable law, this e-store bears no liability for any direct, indirect, incidental, special, or consequential damages, including but not limited to damages resulting from loss of profits, goodwill, use, data, or intangible losses that may arise from the use or inability to use the website. Notwithstanding any provision or law to the contrary, in no case shall this e-store be liable for damages that may result from the use or inability to use the website.

www.areland-nuts.gr is not liable for any direct or indirect, positive or consequential damage to users/members of the website, which may arise from illegal actions by third parties (e.g., interception or decryption of passwords and data), the spread of viruses (viruses), or other similar elements (e.g., worms, Trojan horses) during the use of the website, or downloading content from the website, or for issues that may arise during the use of computers (e.g., data loss, etc.).

www.areland-nuts.gr is not responsible for damages that may arise from the execution or non-execution of a user’s order. It also reserves the right to adjust delivery times in cases of force majeure. The e-store www.areland-nuts.gr makes no guarantees regarding the availability of products but guarantees timely notification to final consumers regarding their unavailability. The website provides content (e.g., information, names, photos, images), products, and services “as is” and is not responsible for any legal, civil, and/or criminal claims or damages (positive, special, or consequential damages, which include but are not limited to, loss of profits, data, business opportunities, monetary compensation, etc.) from visitors to the website or third parties relating to the operation or non-operation of the website or the failure to provide services or information available through it, or from unauthorized third-party interventions in products and/or services or information provided through the website.

The user/member understands and agrees that www.areland-nuts.gr retains the exclusive right to terminate the use of access codes to its services and/or discontinue access to content for users/members who it believes have violated the letter or spirit of these terms of use. www.areland-nuts.gr also reserves the right to modify the website, add, modify, or remove any elements or information without prior notice. It also retains the right to modify these terms at any time.

For any disputes arising between a user and the company, the applicable law is Greek law, and the competent court for resolving the dispute is the relevant court in the Larissa region.

Users of the www.areland-nuts.gr website explicitly and unconditionally accept the terms of use.

PERSONAL DATA

General

The management and protection of personal data of visitors to the website www.areland-nuts.gr is subject to these terms, as well as the relevant provisions of Greek (Law 2472/1997 on the protection of the individual and the protection of personal data as amended by Laws 2774/1999, 3471/2006, and Article 8 of Law 2819/2000, Presidential Decrees 207/1998 and 79/2000) and European law (Directives 95/46/EC, 97/66/EC, and 02/58/EC) for the overall protection of individuals from the processing of personal data and the confidentiality of communications, as well as decisions by the President of the Personal Data Protection Authority. These terms are drafted considering both the rapid development of technology, especially the Internet, and the existing network of legal regulations on these issues. In this context, any potential future relevant regulation will be subject to this section.

You can browse our online store, www.areland-nuts.gr, without providing any personal information. Personal data will only be requested when you wish to proceed with an order. The information voluntarily provided by users of the mentioned website is used by www.areland-nuts.gr to ensure direct and meaningful communication with the store, to provide answers to specific inquiries, and to process and fulfill their orders.

Protection of Personal Data

www.areland-nuts.gr prioritizes the security of your personal data. For this reason, we handle your personal data carefully, prudently, and in accordance with both National and European legislation, as defined by Law 2472/1997 and Regulation (EU) No. 679/2016 (GDPR).

By visiting www.areland-nuts.gr, you accept the practices described in this privacy notice. By doing so, users explicitly consent to the collection and processing of their personal data, and they have the right to withdraw or modify this consent at any time.

We reserve the right to change the terms of personal data protection in accordance with the applicable regulatory framework. We kindly ask you to check these terms regularly for any changes, as your continued participation in our services implies your acceptance of any modifications.

The collection and management of users’ personal data by www.areland-nuts.gr are subject to the following terms, as well as to national, EU, and international law regarding the protection of individuals from the processing of personal data, as applicable at any given time.

What is considered personal data?

Personal data refers to information that can be used to identify an individual or communicate with them.

In order to offer better services and facilitate your purchases with product recommendations tailored to your preferences, we collect personal information after obtaining your explicit consent, and only after you are fully informed of your rights as provided in Articles 11, 12, and 13 of Law 2472/1997 and the corresponding provisions of Regulation 679/2016 (GDPR).

Purpose of collecting personal information

www.areland-nuts.gr collects, retains, and processes personal data only when users voluntarily provide it, for the following purposes:

– To communicate with users or provide services of www.areland-nuts.gr (such as product shipments and promotional material).

– For advertising and promotion of products.

– To provide customer service (such as offers, informational emails).

– To inform users about promotional actions, offers, and contests.

– To notify users about new products.

– To inform users about various events organized or participated in by www.areland-nuts.gr.

– To offer a personalized experience on our websites.

– To gather feedback from users regarding their website experience, with the goal of continuous improvement.

– For any research related to the operation and statistical analysis of www.areland-nuts.gr.

– To resolve disputes, communicate, or collect amounts owed, if necessary, in case there is an issue with the account.

For the purposes mentioned above, we may contact you via email, phone, or SMS messages.

Where do we collect your personal information?

The provision of all personal information is voluntary, but necessary for the use of our services, such as the information required for making offers or purchases that are needed to complete a transaction.

We collect personal information after your voluntary choice, either directly from you or from any devices (including mobile devices) you use when:

– You use our services.

– You register as a user of the online store.

– You submit an order via the website’s submission form, by phone, or email.

– You subscribe to our newsletter.

– You provide us with information about yourself via the website’s contact forms.

– You update or add information to your account.

– You submit a product or service review.

– You post a comment on the blog.

Personal Information We Collect

What kind of personal information do you provide us when using our services or creating an account on our website?

The personal data collected by www.areland-nuts.gr depends on the service you use on our website and may include:

– Personal information such as name, address, phone number, or email address when registering an account, placing an order, or submitting an inquiry through any contact form on our website.

– Data related to your account login, such as adding products to your shopping cart, recently viewed products, or your wishlist.

– Tax information (company name, business activity, VAT number, tax office, bank account number).

– IP address.

Personal Information We Collect Using Cookies

We use cookies to collect information about the pages you view, the links you click, and other actions you take while using our services. For more information about how we use these technologies and how to manage them, please refer to the List of Cookies We Collect section.

If you do not wish to participate in personalized advertising programs, you can opt-out by following the instructions provided by your browser. The result of opting out will stop personalized advertising, but personal data collection will still be allowed as described elsewhere in this privacy notice. We do not allow third parties to track or collect your personal information from our site for their advertising purposes without your consent.

What rights do users have over their personal data?

We respect your right to access, correct, request deletion, or request restriction of the use of your personal information, as required by the applicable Law 2472/1997 and Regulation 679/2016 GDPR. We have also taken measures to ensure that the personal information we collect is accurate and up to date.

  • You have the right to know what personal information we keep about you and to request the portability of your data. Upon request, we will provide you with a copy of your personal data in a structured, commonly used, and readable format.
  • If your personal data is incorrect or incomplete, you have the right to modify it yourself if you are a registered user or request modification.
  • You can request us to delete or limit the way we use your personal information, but this right is governed by applicable law and may affect your access to certain services.
  • You have the right to request the restriction of the processing of your personal data and to object to its processing.
  • Upon request, we will close your account and remove your personal data as soon as possible, in accordance with applicable national laws.

The completion period for each request is 30 days, and this period may be extended, with prior notice to you.

Processing of Personal Data on the Website of www.areland-nuts.gr

You can process your personal data in 3 different ways:

  1. You can delete your personal data at any time.
  2. You can edit your personal data at any time.
  3. You can request the portability of your personal data at any time.
  4. You can request a restriction on the processing of your personal data at any time.

How long do we keep your personal information?

We retain your personal information according to the needs and technological capabilities of the company that ensure the proper and efficient operation of the business. Upon your request and after the corresponding application from you, we will safely delete your personal data from our database in accordance with our data retention and deletion policies.

How do we protect your personal information?

We protect your personal information by using security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and modification of your personal data.

We secure the safety of your information during your transactions by using Secure Sockets Layer (SSL) software, which encrypts the information you enter. For more information on how we ensure security during your online purchases, please visit the Payment Methods section.

Partners of www.areland-nuts.gr

www.areland-nuts.gr may share certain personal data with third-party partners to facilitate marketing, advertising, and communication activities. The companies collaborating with www.areland-nuts.gr and their respective privacy policies are as follows:

  • Google – Data for personalized and remarketing advertising.
  • Facebook – Data for personalized and remarketing advertising.

www.areland-nuts.gr explicitly states that it will not sell, transfer, or disclose personal data of users to third parties that are not related to the company, without the users’ consent, for purposes unrelated to the company’s objectives or those not mentioned above.

Your personal data may be disclosed to judicial and law enforcement authorities upon their lawful request, in accordance with National and European legislation.

Right to Lodge a Complaint

In accordance with Law 2472/1997 and Regulation 679/2016, you have the right to file a complaint with the Personal Data Protection Authority or any other competent supervisory authority if you believe your rights regarding the protection of your personal data have been violated.

Who is responsible for collecting and processing your personal data?

For exercising your rights, you can contact the data controller for the collection and protection of the aforementioned data at www.areland-nuts.gr, Mr. Georgios Tsinoulis, residing in Larissa, via email at **info@areland-nuts.gr**.

Cookies

www.areland-nuts.gr may use cookies as part of facilitating and enabling the functioning of the services through its website. Without the use of cookies, it would be impossible to offer you essential services such as: user recognition, saving items in the shopping cart. Cookies are files transferred to your computer’s hard drive via the internet, allowing websites like www.areland-nuts.gr to operate smoothly without technical issues, collect multiple user choices, recognize frequent users, and facilitate their access to the website. Through cookies, we can offer services such as those mentioned above. In your browser settings, you can choose to block your browser from accepting new cookies or to be asked every time a new cookie is about to be installed on your hard drive. However, please be aware that if you choose to block cookies from being stored on your hard drive, you may not be able to use certain services on our store. Cookies do not harm users’ electronic devices or the files stored on them.

We protect the security of your information during your transactions by using Secure Sockets Layer (SSL) software, which encrypts the information you enter. For more information regarding security during your online purchases, please visit the Payment Methods section.

PAYMENT METHODS

For every online order, the price of the products is the one indicated. The prices displayed for each product include a VAT of 13%. Until the full payment is made, the products remain the property of our company.

The available payment methods are as follows:

  1. Cash on Delivery: You pay the courier once you receive your package. The amount you need to pay will be indicated in the relevant field of your order.
  2. Bank Transfer: You can transfer the payment for your order to the account of our cooperating bank (PIRAEUS Bank). The account details will appear at the time of order placement.
  3. Payment via PayPal: You can transfer the payment for your order directly from your PayPal account. The fee for payment via PayPal will be displayed in the order details once you select this payment method.
  4. Credit/Debit Card Payment: You can choose to pay with your card through the secure payment system of Piraeus Bank. The process is simple and absolutely secure.

*In case of transferring money from a third bank to one of the below accounts, the costs of both banks (sending and receiving bank) must be borne by the sender. When entering the transfer, please choose the “OUR” option for fee-bearing.*

PRODUCT DELIVERY

All our orders are shipped nationwide via courier. We collaborate with the courier company COURIER CENTER. The delivery is made within 1-3 business days, provided the product is available. No deliveries are made on public holidays or when our central warehouse is closed for inventory purposes. If there are any delays for any reason, we will contact you by phone to inform you of the delivery time.

Customers should check the integrity of the packaging upon delivery. Damaged or altered products should not be accepted.

RETURNS – RIGHT OF WITHDRAWAL

Returns of products are not accepted as the products sold are not suitable for return due to health or hygiene reasons.

Returns are only accepted in the case of OUR FAULT and are strictly limited to the following circumstances:

– In cases where the products you ordered have exceeded their expiration date.

– In any case of selling an incorrect product, i.e., if a product different from the one you ordered or in a larger quantity than the one ordered was delivered, due to the proven fault of www.areland-nuts.gr.

– In any case of sending a product of poor or defective quality due to the proven fault of www.areland-nuts.gr.

In the above cases, the customer must return the product within five (5) calendar days from the day of receipt. In any case, the products must be returned in the condition in which they were received by the customer, complete, without damages, and in their original packaging, accompanied by all documents and original purchase receipts. If the return is not made within the above period or does not meet the requirements, www.areland-nuts.gr may refuse the return and replacement.

If the return meets the requirements and is accepted, the consumer is entitled to either repurchase products of equal value or receive a refund in cash, if the purchase was made by cash. If the purchase was made with a credit card, the transaction will be canceled, and the corresponding refund will be credited to the card.

Before returning the product, please contact us to notify us, either by phone or by email.